These Terms & Conditions set out the rules that apply when you open an account, place wagers, or use any service on asha778. Access and eligibility depend on your local law and the eligible regions we serve — read through before you start.
Account rules apply from first login
Wallet use covers bKash, Rocket, Upay
Eligibility subject to local law
We may update terms with notice
POLICY POSTURE
How These Terms Govern Your Account
By creating an account on asha778 you agree to these Terms & Conditions in full. They cover every action you take on the platform — from your first login through to any transaction processed via bKash, Rocket, or Upay. Where a conflict exists between a specific section of these terms and a general statement elsewhere on the site, the specific section applies. These terms do not override applicable Bangladesh law or regulations in your eligible region. We are not in a position to confirm that access is lawful in every jurisdiction — that determination rests with you. If the law in your area prohibits participation in online gaming or wagering services, you must not open or use an account here. We may revise these Terms & Conditions when our services change, when payment options update, or when legal requirements shift. When that happens, we post the updated version at this page address. Continued use of your account after a revision is posted constitutes acceptance of the revised terms. If you do not agree, you may close your account by contacting our support channel before the effective date stated in the update notice.
bKash
Transactions processed via bKash are subject to the wallet limits and verification steps shown in your account at the time of the transaction.
Rocket
Rocket deposits and withdrawals follow the same account verification flow. Any limit adjustments are displayed inside your wallet section after login.
Upay
Upay is a supported payment rail. Transaction records for all Upay activity are stored in your account history and available for your review.
WHAT IS COVERED
Where These Terms Apply and Where They Do Not
Not every interaction on asha778 falls under a single rule. The scope table below clarifies which areas are covered by these Terms & Conditions, what sits outside them, and where third-party rules take over. Read each row before assuming a particular activity is or is not governed here.
Account Access
Covered in full. Creating an account, logging in, resetting credentials, and closing your account are all governed by these terms. Any access restriction we apply is explained in your account dashboard.
Transactions
Covered for activity on asha778. Payments via bKash, Rocket, and Upay are processed under these terms. Fees, limits, and timings set by the wallet provider itself fall under that provider's own terms.
Site Content
Game content, lobby display, and studio titles from providers such as PlayStar, Habanero, and Spadegaming are offered subject to these terms. RTP data is shown only where the game or studio exposes it directly.
Third-Party Services
Payment wallets, mobile network operators, and any external site you reach via a link operate under their own terms. We do not control those services and these Terms & Conditions do not extend to them.
YOUR ACCOUNT RIGHTS
Practical Actions Available to You Under These Terms
These Terms & Conditions give you concrete choices — not just obligations. You can review every transaction logged against your account by opening the history section after login. If any account detail is recorded incorrectly — your registered mobile number, your linked wallet identifier, or your contact address — you can submit a correction request through our support channel and we will update the record once verification is complete. You can also raise a formal question about any clause in these terms at any time; we aim to respond with a clear written answer via the contact path you used. If you believe an action taken on your account was not consistent with these terms, you have the right to dispute it by writing to our support team directly. We keep a log of each dispute and its resolution. Nothing in these terms removes any statutory right you hold under applicable Bangladesh law.
Review Transaction Records
Your full transaction history — including bKash, Rocket, and Upay activity — is visible in your account dashboard after login. You do not need to contact support to access it.
Correct Account Details
Submit a correction request via our support channel if any registered detail is wrong. We verify the change against the account before updating it.
Raise a Terms Question
If a clause is unclear, send us a written question through the support contact path. We respond in writing so you have a record of the answer.
Dispute an Account Action
If you believe an action we took was not consistent with these terms, contact support to open a dispute. Each case is logged and a resolution is communicated back to you.
REACH US DIRECTLY
How to Contact Us About These Terms
Questions about specific clauses, account restrictions, or payment-related terms should come through to our support team directly. We do not handle terms queries through social channels — use the paths below for a written record of your question and our response.
Live Chat
Open the chat widget inside your account after login. State that your question is about the Terms & Conditions so the agent can pull up the relevant clause.
Email Support
Send your query to our support address listed on the Contact page. Include your registered mobile number and the section heading you are asking about.
Account Help Centre
The Help section inside your account dashboard has a terms-specific category. Search the clause topic there first — many common questions are answered without needing to contact the team.
HOW WE HANDLE THIS
Our Approach to Policy, Security and Account Data
These Terms & Conditions are not a static document. We review them when our services change — whether that involves adding a payment rail, adjusting game studio availability, or responding to changes in the regions we serve. Each revision is dated and archived so you can track what changed and when. Your account data is retained for as long as your account remains active and for a period after closure as required by our operational obligations. We do not share your registered details with third parties outside of what is necessary to process a transaction you have initiated — for example, passing your wallet reference to bKash or Rocket to complete a withdrawal.
Data Retention
Account records, transaction logs, and any correspondence relating to disputes are retained for the period set out in our Privacy Policy. You can request a summary of your data by contacting support in writing.
Cookie Use
We use cookies to keep your session active and to remember your account preferences. Cookie settings can be reviewed in your browser. Continued use of the site after our cookie notice is displayed implies acceptance.
Account Security
You are responsible for keeping your login credentials private. If you suspect unauthorised access, contact support immediately so we can restrict the account while you verify your identity.
Requesting Changes
If you want to update your registered wallet — from Rocket to Upay, for instance — the change request goes through our account verification flow. Instructions are shown inside the wallet section after login.
TERMS FAQ
Common Questions About These Terms & Conditions
If you have a question about a specific clause, the support paths in the section above are the fastest route to a written answer. The questions below cover what we hear most often from players in Bangladesh who want to understand what they are agreeing to.
When do these Terms & Conditions apply to my account?
They apply from the moment you complete account registration on asha778. Every action after that point — logging in, making a deposit via bKash or Rocket, opening a game — is governed by the version of the terms in effect at that time.
How will I know if the terms have been updated?
We post a notice on the site and update the date at the top of this page whenever a revision goes live. If the change is material, we aim to give advance notice. Continuing to use your account after the effective date means you accept the updated terms.
Does access to asha778 depend on where I am in Bangladesh?
Access and eligibility depend on your local law and the eligible regions we currently serve. We cannot confirm that use is lawful in every location. It is your responsibility to check whether online wagering is permitted under the laws that apply to you.
Can I see the full history of my transactions under these terms?
Yes. Your account dashboard shows a complete log of every transaction, including those processed via bKash, Upay, and Rocket. You do not need to contact support — open the history section after login to view the records directly.
What happens if I disagree with a clause in these terms?
Contact our support team in writing and explain the clause you dispute. We will respond with a written explanation. If you cannot accept the terms as written, you have the right to close your account before continuing to use the service.
Are game studios like PlayStar or Habanero covered by these terms?
These terms govern how you access game content on asha778, including titles from studios such as PlayStar and Habanero. The studios supply game content only — their own terms cover the game software itself. Any dispute about a specific game result should come to our support team first.